UTILITY MANAGEMENT SOLUTIONS

• Breaking Point: How Utilities Can Get Ahead Of The Water Main Crisis

  The water and wastewater industry is currently grappling with a significant aging pipeline infrastructure crisis, a challenge that requires a shift from reactive repairs to proactive, data-driven management. In a recent Water Online webinar, industry experts Christine Ballard (CDM Smith), Greg Baird (Black & Veatch), and Andrew Beck (Garney) outlined a practical framework for addressing infrastructure repairs in ways that are fundable and executable.

• Artificial Intelligence May Be Fueling The Future, But Water Will Sustain It

  AI is reshaping industries at extraordinary speed, from healthcare and finance to manufacturing, logistics, and retail. As AI adoption accelerates, data centers have become the physical backbone of the digital world. Yet behind every compute cycle lies a critical resource that rarely receives the same level of attention: water.

• Managing Risk In Water Utilities: From Compliance To True Resilience

  When thinking about minimizing risk, it used to be enough for utilities to focus on highly visible assets such as reservoirs and storage tanks using deterrents like chain-link fences, locked doors and cameras. Today, that’s no longer enough.

• Getting Practical About Non-Revenue Water

  Problems faced by water utilities seem to grow in both quantity and complexity each year. Among the most persistent challenges is non-revenue water (NRW). In a recent Water Online Live event, industry experts gathered to discuss this multifaceted challenge.

• Benefits Of Integrating Chemical Metering Pumps Into SCADA

  SCADA-connected chemical metering pumps improve dosing accuracy, reduce labor, and enable proactive maintenance — helping utilities modernize operations without massive infrastructure overhauls.

• Why You Can't Patch Your Way Out Of The Latest Water Utility Threats

  Iranian-linked hackers have successfully exploited PLCs at water utilities and energy facilities across the U.S., resulting in operational disruptions and massive financial loss. For many water utility executives, the immediate and instinctive reaction is to look for a patch. But in this case, there is no simple vendor fix.

• Remote Water Meter Reader: How To Retrofit Existing Water Meters For Automatic Reading

  Automating manual water meter readings reduces non-revenue water loss and eliminates tedious site inspections. Retrofitting existing meters with cellular data loggers provides continuous, real-time analytics, enabling operators to identify hidden leaks and optimize multi-facility infrastructure management instantly.

• Beyond Non-Payment: 5 Emerging Use Cases For Remote Water Shutoff Valves

  Remote shutoff valves are evolving beyond non-payment management, helping utilities improve emergency response, conservation, compliance, operational efficiency, and long-term system resiliency.

• The Water Talent Shortage Is Also A Diversity Problem

  Utilities across the U.S. are facing growing pressure from aging infrastructure, climate resilience demands, regulatory scrutiny, and a workforce approaching retirement. Yet despite the scale of the challenge, much of the industry is still drawing talent from the same narrow pools and approaching hiring the same way it did years ago. That approach is becoming increasingly unsustainable.
• Navigating Changing Water Standards Without Losing Trust In Your Tap

  When new contaminants show up in the news, or standards change and you see lower numbers combined with words like “maximum level,” “parts per trillion,” or “detected,” it’s completely reasonable to wonder: Was my water unsafe before? Did something get worse? Are we looking at things differently? In most cases, the answer is the last one. We are looking at contaminants through a different lens.